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Scooped by Pál Kerékfy
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Nest killed its smart home hub: What do they owe customers? | ZDNet

Nest killed its smart home hub: What do they owe customers? | ZDNet | cloud | Scoop.it
Revolv promised "lifetime subscriptions" for buyers of its home automation hub. Then Google's Nest Labs bought the company and killed the product. What rights do customers have?
Pál Kerékfy's insight:

Kiben bíízunk meg, amikor az "okos" otthon eszközeit keressük? A nagyszerű, innovatív új cégekben, vagy a régi, bevált márkákban (pl.: Honeywell, General Electric)?

#IoT #Google #Nest #Revolv #smart

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Scooped by Pál Kerékfy
Scoop.it!

Google Nest's battery-drain: Chilly users turn up heat over thermostat software glitch | ZDNet

Google Nest's battery-drain: Chilly users turn up heat over thermostat software glitch | ZDNet | cloud | Scoop.it
A software update may be the source of Google-owned Nest's smart thermostats becoming unresponsive or incapable of operating efficiently. 

"Nest has since acknowledged the problem, pointing to software version 5.1.3 that may cause devices to become unresponsive or incapable of operating efficiently, in turn causing the device to shut down.

The company has advised users to recharge and restart the device to get it working again as well as provided a nine-step guide to reactivate the device."

Pál Kerékfy's insight:

Múltkor arról írtam, hogy az elmaradó vagy késedelmes szoftverfrissítések milyen bajokat okozhatnak az "okos" eszközök használóinak.
Most itt egy példa, hogy a hibás frissítés mit okoz. Nem nagy a baj, csak a fűtés nem működik.
Lesznek még ilyen gondok, de ez nem meglepő, mert az új technológia sose volt elsőre tuti.
#Nest #Google #smarthome #smart

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Curated by Pál Kerékfy
collaboration expert, CIO, mathematician, university teacher

I share my experience in collaboration, IT service management, risk & security with students and others.

My blog:

https://kerekfypal.blog